Job Description

The Service Manager is responsible for running an efficient and profitable service department. He/She will operate the department at maximum production, controlling costs, building a loyal clientele, maintaining good employee relationships, setting and obtaining sales and profit objectives, and maintaining service records.

Service Manager Duties and Responsibilities:

  • Forecast goals and objectives for the department and strive to meet them.
  • Strive for harmony and teamwork with all other departments.
  • Prepare and administer an annual operating budget for the service department.
  • Attend managers; meetings as requested.
  • Understand, keep abreast of, and comply with federal, state and local regulations that affects service operations, such as hazardous waste disposal and OSHA right-to-know.
  • Hire, train, motivate, counsel, and monitor the performance of all service department staff.
  • Direct and schedule the activities of all department employees.
  • Provide technical assistance to employees as needed.
  • Conduct meetings with department employees to discuss activities and problems of mutual interest.
  • Monitor technicians; payroll records.

Service Manager Qualifications:

  • European Import management experience
  • Ability to read and comprehend instructions and information.
  • High school diploma or the equivalent.
  • Three years of experience in an auto repair facility.
  • ASE certification preferred.
  • One year of supervisory experience.
  • Excellent communication, supervisory, and managerial skills.
  • Ability to operate the department at a profit according to dealership guidelines.

Company Description

New Car Franchise Clovis NM

Associated topics:
customer service manager, expertise, guidance, lead, management experience, manager, operations, operations manager, review, telephone

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